Complaints Procedure

11th September 2023
Home > News > Complaints Procedure

At Bruce Mather Estate Agents, we are committed to providing our customers with a high level of service. We understand that sometimes things can go wrong, and if a customer feels that we have not dealt with their complaint professionally or efficiently, we are proud to work alongside the Property Ombudsman to resolve the issue.

The Property Ombudsman is an independent body that provides a free and impartial complaints service for people who have used a property professional. If you have a complaint about our services, you can contact the Property Ombudsman directly or ask us to do so on your behalf.

We believe that working alongside the Property Ombudsman is an important part of our commitment to providing our customers with the best possible service. We are confident that the Property Ombudsman will be able to help us resolve any complaints quickly and fairly.


Share this article

Related News

Another year another award.

Celebrations again at Bruce Mather, as we are humbled to win another award for the third year in a row!

Read More
The Second Quarter (The selling quarter)

Despite global goings-on the second quarter remains busy and historically has always been the best quarter for selling property.Buyers are at their most numerous with the intention of being in for the summer.To help you in these expensive times we are offering a discount on our fees until 15th May using the code 'second quarter'Call Now to get your property...

Read More
Free Market Appraisals Valuations

Here at Bruce Mather family owned and run estate agents in South East Lincolnshire, Boston and the surronding area would be extremely happy to give you a free valuation on your residential. commercial or to rent property. We have decades of expereince and wonderful genuine Google reveiws so you know we come with a excellent and trusted reputation.Call 01205...

Read More
Bruce Mather LTD to Sponsor Boston Amature Boxing Club's First Show

Bruce Mather Ltd are pleased to be sponsoring Boston Amateur Boxing Club on their first Boxing Show to be held at the Boston Gliderdrome on Saturday November 2nd 2019. Please support this and good luck to all involved.

Read More
Stay up to date with our latest news